Terms and Conditions

BBC Active

BBC Active is a joint venture between Pearson Education and BBC Worldwide. The programmes listed on the site have all been made, commissioned through, or rights-invested by the BBC.

Copyright

Not all BBC programmes are available for use in education and training, due to copyright restrictions. Please also note that the list of available titles continues to grow, so if you can't find what you're looking for, please contact us directly.

All programmes listed on this site are for use in education and training. This means that they can only be purchased by personnel from institutions. No admission fee may be charged for seeing any of these products. The products must be used as distributed. It is not permitted to edit, cut or re-transmit them in any way without the express written consent of BBC Active. Due to copyright restrictions, the programmes in this catalogue are not available for sale to the general public for use in the home.

Online/eLearning

Many of the titles listed on this site have been licensed to organisations as rich media content for use in online learning. Please note that the purchase of titles on DVD does not include the right to use it for these purposes. A separate licensing agreement must be bought for online learning. If you would like to explore this further, please contact us.

Screenings at festivals and other events

Large selections of titles in our catalogue are available for screening in non-competitive festivals, exhibitions and retrospectives. These can be provided on any film or video format, dependent on your requirements. Please contact us for further information regarding screening fees.

Sale Only

Titles listed are for sale only. We cannot hire, lend or loan any products and are unable to offer a preview service. We are unable to provide a back-up service for ERA-registered educational establishments that have forgotten to record BBC broadcasts. In such cases, BBC Active can only offer BBC broadcasts on DVD that have been cleared specifically for educational use.

International Sales

The BBC Active range offers many titles for sale in North America, Australia and other countries directly from Pearson overseas offices and appointed distributors. Some titles may not be available in your country due to copyright restrictions. We are always happy to explain the complex issues surrounding copyrights. Please contact us for further details.

About the Ordering System

For copyright and security reasons, BBC Active must independently confirm every order placed. We do not process online payments. Once you submit an order through www.bbcactivevideoforlearning.com you will receive an e-mail confirming costs and payment terms from one of our representatives. This is usually done within two working days.

Please remember that the products listed on www.bbcactivevideoforlearning.com are to be used for education and training purposes only.

Privacy Policy & Data Protection

BBC Active collects information from you for a limited number of reasons:

To process your order, we collect your name, e-mail address and postal address.

To make your visit more rewarding and useful, we may monitor customer patterns and your use of the website via cookies. Please see the information below on cookies.

Should you consent, to send you information about learning trends, case studies, future products, promotions and site enhancements by e-mail, mail or telephone.

We will not share your information with third parties.

To update your personal details or change any aspects of the permissions you have granted us, such as unsubscribing from e-mail newsletters, please contact us.

Cookies

These are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not in themselves recognise the individual user buy will recognise the computer you are using so that we know when you are returning to the BBC Active website.

Most browsers will automatically accept cookies but can change the settings on your browser to prevent this happening.

VAT (British Sales Tax)

All prices quoted exclude VAT. VAT will be added to all UK and European Union invoices at the current rate. VAT will not be charged to European Union countries (excl. UK) on production of a valid VAT number at time of order.

Postage

Prices quoted do not include postage. The separate cost of postage is calculated once you place your order.

Invoice

For customers outside the UK, a proforma invoice for amount of your order will be sent to you. Once this has been paid, your order will be shipped.

For UK customers. an official purchase order number is required. Your order will be shipped and an invoice issued immediately thereafter. We reserve the right to refuse payment by invoice.

Returns

All products are checked by our Quality Control team. However, should you discover a fault, you must contact us within 14 days in order for us to arrange a replacement. No order may be cancelled after despatch of the products. Except where the products are deemed faulty, BBC Active reserves the right to refuse a refund for any reason.

Online dispute resolution

If you have a complaint in relation to goods or services you have purchased online, please email bbcactivevideoforlearning@pearson.com

If your complaint remains unresolved, subject to the above terms and conditions, please visit ODR on the European Commission’s website, which provides further information to consumers about Online Dispute Resolution and the ODR platform.

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